Top 19 frequently asked questions about selling on Awesome Diary.

Awesome Dairy is here to help you sell your products online by answering your Frequently Asked Questions. Its fast, convinient and easy to sell on Awesome Dairy. You can attract lakhs of customers online and sell your products across India. Register your business with us and sell on Awesome Dairy.

Frequently Asked Questions

 

General

What is Sell on Awesome Dairy?

Sell on Awesome Dairy is a program that enables you to list and sell your product online anywhere.

How does selling on AwesomeDairy.com work?

Selling on AwesomeDairy.com is easy. First you list the products that you want to sell on AwesomeDairy.com marketplace so that customer sees your product and makes a purchase. You will receive a notification to ship the product. You deliver the product to the customer and confirm shipment or let AwesoemeDairy fulfill the order for you through Awesome Shipping. AwesomeDairy will deposit the funds into your bank account after deducting our fees.

What products can I sell on AwesomeDairy.com?

You can sell Dairy items in the following categories:

Milk, Falvoure milk, Fresh Milk, Dahi, Lassi, Chaas, Shrikhand, Paneer, Ghee, Yoghurt, Cheese, Butter, Juices, Milk Powders, Dairy Whiteners and Dairy products.

Please note that certain categories are restricted and require prior approval before you can start selling.

What do I need to register as a seller on Awesomedairy.com?
You will need the following information to register:
  • Your business details
  • Your contact details – email and phone number
  • Basic information about your business
  • Tax Registration Details (PAN and GST). GST Details are mandatory if you are listing taxable goods and need to be provided at the time of registration
    Don’t have GST yet? You can click here to apply
Can I sell outside India through AwesomeDairy.com marketplace?
If I list my products using Sell on AwesomeDairy.com, will the customer know that he or she is purchasing from me on AwesomeDairy.com marketplace?
We will clearly indicate on our product detail pages and offer listing pages that the product is sold by you and the invoice will carry your name.

Fees and Charges

What are the charges for selling on AwesomeDairy.com?
We charge you when you get an order and listing on AwesomeDairy.com is free. Refer to Pricing for more details.
Can I cancel my account?

You can stop selling at any time and if you have availed any paid Awesome Dairy services, contact seller support to get them removed.

How and when do I get paid?
Awesome Dairy will disburse payments to your bank account once a week. You will be eligible to get paid for the order 7 days after the order is confirmed as shipped.

Managing your Account

How do I list my products on AwesomeDairy.com?

You can use our Web-based interface to list products one at a time, or excel-based inventory files to list your products in bulk. The procedure and information required will vary depending on whether your products are already in the AwesomeDairy.com catalog. Once you complete your registration for selling on AwesomeDairy.com, you will be guided on the steps needed to list your products. Click here to view our listings tutorial on Seller University (sign-in required).

Please note that currently, it is mandatory to have FSSAI to list on AwesomeDairy.com. So if you are a reseller or do not have these, you can request an exception by contacting seller support through your Seller Central account. Some product categories might require additional information to list your products.

How do I manage my orders on AwesomeDairy.com?

You can view your orders and manage them through “Manage Order” inside Seller Dashboard or Seller App ( you will have access to Vender Dashboard after your complete registration). If you are using Fulfilment by Awesome Dairy, your orders will be fulfilled and shipped by Awesome Dairy or Awesome Dairy Logistic Partners. If you are using Awesome Dairy Shipping, you can pack your orders and schedule pickup for our team through your Seller account. If you choose to store and deliver your products on your own, you need to pack and ship products to customers and then confirm to the customer about the shipment through your Seller Portal.

Services

Do you offer protection against fraud?
Yes. Awesome Dairy helps you protect against fraudulent orders placed on your products and payment fraud so tht your business is not harmed.
Can customers leave feedback and why is customer feedback important?

Yes. Customers can leave feedback. Maintaining a high feedback rating is a critical factor for success on AwesomeDairy.com, because it’s the best way for customers to identify you as a trustworthy seller. Your rating appears on the Offer Listing Page and is one of the first things that customers see. In other marketplaces, we have observed that customers are more likely to purchase products from sellers with higher ratings. Your feedback rating is a key metric used by AwesomeDairy.com to measure your performance.

Can I talk to someone about selling on Awesomedairy.com?

If you are not currently selling on Awesomedairy.com and want to learn more, you call us on 8007-4444-70 and provide your details. We will respond to you after reviewing your information with next steps.

You can also contact seller support once you complete your registration through your Seller account.

What do I need to register as a seller on Awesomedairy.com?
Please click here to register to sell on AwesomeDairy.com. You will need the following information to register:
  • Your business details
  • Your contact details – email and phone number
  • Basic information about your business
  • FSSAI License no & certificate.
  • Tax Registration Details (PAN and GST). GST Details are mandatory if you are listing taxable goods and need to be provided at the time of registration
Do I need FSSAI License to sell on Awesome Dairy?
Yes. As a food handler, you need to provide Food Safety certificate to Awesome Dairy at the time of registration. However, if you are not having copy of your FSSAI License at the time of registeration you can submit it within 7 days. Awesome Dairy will not be eligible for any issues arising related to your license validity.
Do I need GST number to sell on Awesome Dairy?
Yes. If you are listing taxable goods, GST details are required to sell online. You need to provide GST number to Awesome Dairy at the time of registration. However, if you are selling only GST exempted categories, then this may not be required. Note that if you start selling any taxable goods you need to register for GST as per GST laws and provide your GST number to Awesome Dairy.
Can I get help for capturing images and creating digital catalogs as per Awesome Dairy guidelines?
We have 3rd party providers who are trained on Aweosme Dairy’s imaging and cataloging guidelines and can assist you in creating high impact listings. They also have preferential rates and offers for Awesome Dairy sellers. You can contact them anytime through your Seller support once you complete registration.
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